Your 911 Emergency / Notification App

The Village of South Russell encourages you to register for our new Emergency Mass Notification Service and new App called “Your 911.”  This FREE App can be accessed by using the links below.

iPhone app from iTunes
Android app from Google Play

Once downloaded to your smart phone, complete your profile to get started.  “Your 911″ provides a one-button emergency link to Chagrin Valley Dispatch or, if you are outside the Village of South Russell, to the appropriate 911 answering point.  “Your 911″ will immediately provide dispatchers with your location information if you are within the Village boundaries and update that location during an emergency.

The App also provides us with a new Mass Notification System similar to Reverse 911 which allows us to target specific areas of the Village by setting a “geofence” around target areas. Notifications can be received via text or email and a web page has been set up for users without smartphones.  The page can be accessed via the link below:

https://portal.publicsafetycloud.net/community-alerts/village-of-south-russell

The App also has a handy reporting system which will allow residents / users to report (via email) directly to:

Police (Non-emergency)

Village Hall

Service Department

Building Department

A drop down box will allow you to select one of the above options along with an option to send a photograph or video.  When the report is received by Village officials, the report displays the person’s contact information, a description of the report, and a google map of the location the report was sent from. 

If you have any questions about the App, please contact Chief Rizzo at 440-557-5535.